Returns & Exchanges
At Built Different, we stand by the quality of our premium streetwear and want to ensure you are completely satisfied with your fit. If your order doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.